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You have questions, we have the answers.
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Free of charge & customized

Our experts take the time to address your specific needs and provide you with tailored recommendations.

Flexible Accessibility

Simply reach your live advisor via video chat directly from home or contact them on the go.                              

Expert advice

Our consultants are experienced professionals with in-depth knowledge of our products and their features.

FAQs Live consultation

Frequently asked questions
Everything you need to know
What types of live counseling are offered?

Depending on your needs, you can choose between the following options:

  • Consultation by phone
  • Live consultation via video call directly on the product
  • Direct visit to Outta Studio
  • Visit one of our specialist retailers in your area
Can the online video consultant see me?
Do I have to provide personal information to the online video advisor?
Is the item available at a retailer near me?
Can the online video consultant match the price of a cheaper competitor?