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Free and individual

Our experts take the time to analyze your specific needs and provide you with personalized recommendations.

Flexible availability

You can easily reach your advisor live via videoconference from home or contact them while on the go.

Expert advice

Our consultants are experienced professionals with in-depth knowledge of our products and their functions.

FAQ Live advice

Frequently asked questions
Everything you need to know
What types of live consultations are offered?

Depending on your needs, you can choose from the following options:

  • telephone consultation
  • Live consultation via video call directly on the product
  • Direct visit to the Outta studio
  • Make an appointment with one of our specialist retailers in your area.
Can the online video advisor see me?
Do I need to provide personal data to the online video advisor?
Is this item available at a retailer near me?
Can the online video consultant match the price of a cheaper competitor?