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Free and individual

Our experts take the time to address your specific needs and provide you with personalized recommendations.

Flexible availability

Easily communicate with your advisor live via video chat directly from your home or contact them while traveling.

Competent advice

Our consultants are experienced professionals with in-depth knowledge of our products and their functions.

Frequently asked questions Live advice

Frequently asked questions
Everything you need to know
What types of live consultations are offered?

Depending on your needs, you can choose from the following options:

  • Telephone consultation
  • Live consultation via video call directly about the product
  • Direct visit to Outta Studio
  • Visit one of our specialized distributors in your area.
Can the video advisor see me online?
Should I provide personal data to the online video advisor?
Is the item available at a retailer near me?
Can the online video advisor match the price of a cheaper competitor?